rivetangel: (Default)
[personal profile] rivetangel
Dear Target,
After today I have decided that I will no longer be shopping at your stores.
After hunting for a dresser to fit specific space and finding nothing, I stopped by your store off RT.1.
I found the perfect dresser that exactly fit and was what I needed.
It was on clearance and you only had the display model left.
That was fine with me. I had no issues with the small holes from where it was bolted to the
display shelf and the minor nicks/dings that come along with it being a display piece.
I was 100% ready to buy it as is and load it into my truck.
When the manager informed me that "Sorry we don't sell floor models" I was pretty disappointed.
When I found out that floor models are "damaged out and thrown away" I was PISSED.
After calling a couple other stores to verify this I am appalled.
If you multiply all the floor models for all the stores and then take that amount of "product" and find out it's going to the landfills/trash/etc ???

I was told that you don't sell floor models due to liability??
They can't be sold "As Is"? The least that could be done is they could be donated to local homeless shelters or charity.
But to find out that they are broken down and thrown in the trash?

I cannot support a company with such wastefull and enviromentally negligent policies.

I will be calling your comment & complaints line monday to voice my disappointment.

I will not be shopping at Target in the future if such policies continue.

Monday 5/4
Just spoke to Target customer service. After confirming that no they do not sell the display model and asking the guy about what the employees told me about items being broken down and trashed, was told "mam i can't comment on what is done with them"........

Now mind you when they wouldn't sell me the floor model at the Route 1 store I went to the Potomac Yards and the Skyline Target just to double check on the chance they had one left.
Neither store had it but checking with the employees they all re-affirmed that Target doesn't sell floor models and yes they are damaged out and trashed.

So I have 3 seperate stores confirming this....

Date: 2009-05-03 02:09 am (UTC)
From: [identity profile] psychomorbidity.livejournal.com
it's fucking stupid. a lot of companies do this. when i was working at HT a decade ago, things that were marked out of stock got taken out of the store and thrown away. i wasn't *allowed* to go into the dumpster and retrieve a perfectly functioning lime green chair thingy. wtf?

restaurants do it too. when i was working at pf chang's, they would throw out a few gallons of soup at the end of the night; understandably they shouldn't sell it the next day, but employees couldn't take a bit of it home - if we wanted it, we had to pay for it, regardless of the fact that it was going down the drain minutes later anyway. not to mention the endless nights where i verbally asked why it wasn't being donated to a shelter... they COULD eat it the next day.

Date: 2009-05-03 02:18 am (UTC)
From: [identity profile] rivetangel.livejournal.com
oh i know they do it but i find it really messed up considering all the pro enviromental crap in the local stores as of late.

i even asked the manager if the dresser could just show up at the dumpster in 1/2 an hour and whatever "happened to it" happened.

i have no issue with the manager or any of the employees, they were actually very polite and were just obeying company policy which even the sales clerk agreed was pretty stupid and wastefull.

Date: 2009-05-03 02:44 pm (UTC)
From: [identity profile] toxicsiren.livejournal.com
i was gonna say that a lot of companies do it, and Hot Topic was one that came to mind in particular. A lot of the employees around here used to bag them up and then have friends come by and grab stuff. Perfectly useful clothes just trashed!

Victoria's Secret does it with all their display stuff, and even testers. I'd assume all Limited Brands do it. It sucks. They should at least go to some sort of outlet!

Date: 2009-05-04 12:10 am (UTC)
From: [identity profile] rivetangel.livejournal.com
I'd be fine with even the outlet option but just chucking it in the dumpster??
I'm not even a big enviromentalist and I find that really wrong.

Date: 2009-05-03 05:19 pm (UTC)
From: [identity profile] jukebox-heroine.livejournal.com
ooh. that's really terrible!!

Date: 2009-05-04 12:10 am (UTC)
From: [identity profile] rivetangel.livejournal.com
yeah and i'm damn pissed because i LOOVED that dresser too


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